SecondBite Agency Spotlight: Jewish House, NSW

In the course of a year, SecondBite is able to provide over 20 million meals to people doing it tough across Australia. What you may not know is that SecondBite uses two primary models for rescuing fresh food and redistributing it to community food programs that help people in need. We call these models Direct Delivery and Community Connect.

Direct Delivery
SecondBite has warehouse locations in Melbourne, Brisbane, Sydney, Adelaide and Perth as well as with a partner provider in Tasmania, and operates with a fleet of 8 trucks and 23 vans. SecondBite drivers journey out to a large number of stores each day, collecting surplus produce and bringing it back to one of our warehouses to be sorted and packed by the SecondBite team, ready to be dropped off at or picked up by local agencies. 

Community Connect™
SecondBite’s Community Connect model facilitates connections between agencies with community food programs, and food donors who work in the same region. In a country with a landmass as massive as Australia’s, Community Connect helps make food rescue and distribution an efficient process. It also means that food suppliers are able to meet and get to know the agency partners that their donations are helping.

Jewish House is an example of an agency on SecondBite’s Direct Delivery model. Each week, a vehicle from SecondBite’s Sydney hub delivers fresh fruit and vegetables that have been sorted and packed, ready to be used by Jewish House in their community food programs.

Jewish House is a non-denominational crisis centre located in Sydney’s Eastern Suburbs. This agency provides a mix of immediate crisis intervention services to vulnerable people, including accommodation for people experiencing homelessness, a 24 hour a day/7 day a week crisis call line, counselling, psychiatry and psychology services, pastoral care, as well as job search support to help people get back on their feet again.

Since December 2015, SecondBite has been able to deliver over 5,800 kilograms of food to Jewish House, of which more than 90% has been fresh fruit and vegetables.

“Our clients are hugely grateful for the wholesome food donations which they then use in cooking classes to learn how to make fresh, nutritious meals – or to enjoy during their stay.”

Adapted from text generously provided by Jewish House. Image 1 supplied by Jewish House, Image 2 SecondBite’s own.